Shipping & Returns
Thanks for shopping at 1FIGURES, if you are not entirely satisfied with your purchase, we're here to help. You have 5 business days including weekends to return or exchange an item from the date you received it. To be eligible for a return, your item must be unworn and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
For hygiene purposes - none of our headwear can be refunded, when taken out of of original packaging.
A credit note will be issued in place of a returned product.
You will only be able to exchange your item for another item as we do not offer cash refunds with any of our items.
DOMESTIC UK SHIPPING
Please allow at least 2-4 working days for your order to arrive.
For shipping across Europe please allow up to 7 working days for delivery
For international shipping, please allow up to 14 working days for delivery. Also please note, we are not liable for any incurred custom charges outside of the United Kingdom. This means your parcel may incur duties and taxes by your destination customs office. Please contact your local customs office for further information as you may be required to pay these fees before or after receiving your order.
Please note shipping cost may vary depending on destination.
If you have any questions on how to return your item to us, contact us via Orders@1Figures.com